Privacy Policy Overview

Your Privacy Matters

At Wedding and Party Hire, we prioritize your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.

Purpose of Our Privacy Policy

Privacy Policy for Wedding and Party Hire

Effective Date: 2 May 2025

Wedding and Party Hire (“we”, “us”, “our”) is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services in Queensland, Australia.

Information We Collect

What Personal Information we Collect

We may collect the following types of personal information:
  • Name
  • Contact details (email address, phone number, postal address)
  • Payment details (including credit card information)
  • Booking and event preferences
  • Information about gift recipients (for order fulfilment)
  • Any communications or feedback you provide to us
  • Website usage data (via cookies and similar technologies)

INFORMATION COLLECTION

How We Collect Your Information

We collect personal information when you:
  • Register or create an account on our website
  • Place an order or make a booking
  • Contact us via email, phone, or online forms event preferences
  • Respond to surveys, promotions, or marketing communications
  • Use our website (including through cookies and analytics tools)

You may choose to interact with us anonymously or using a pseudonym in certain circumstances, unless it is impracticable for us to do so.

Data Protection and Security Measures

At Wedding and Party Hire, we prioritize the security of your personal information. We employ advanced encryption technologies and secure servers to safeguard your data from unauthorized access. Regular security audits and staff training ensure our systems remain robust against potential threats.

Our commitment to data protection extends to implementing stringent access controls and monitoring protocols. We adhere to industry best practices and comply with relevant legal standards to maintain the confidentiality and integrity of your information.

Your Rights Regarding Personal Information

Understanding Your Privacy Rights

Exercising Your Privacy Rights

Contacting Wedding and Party Hire

If you have any questions or concerns about our privacy practices, please do not hesitate to contact us. You can reach our dedicated privacy team via email at info@weddingandpartyhire.com.au or by calling our customer service line. We are committed to addressing your inquiries promptly and ensuring your privacy is respected.

Recent Updates

Privacy Policy Changes

We have recently updated our privacy policy to ensure compliance with the latest legal requirements in Queensland, Australia. These changes reflect our commitment to safeguarding your personal information and enhancing transparency. We will notify users of these updates through email communications and notifications on our website. Please review the updated policy to understand how your data is collected, used, and protected.

What information do we collect?

  • We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Beautiful Wedding  Hire. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by emailing us. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, please email us. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on June 8, 2018.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.